ZENA OIL SERUM

Zena Oil Serum: Your Comprehensive Skin Transformation Elixir

Introducing the Zena Oil Serum, our best-selling essential that redefines skincare with its powerful, multi-action formula. Designed for the modern individual who demands more from their skincare routine, this lightweight serum is a true game-changer in addressing multiple skin concerns simultaneously.

Targeted Skin Solutions:

• Reduce acne blemishes
• Minimize the appearance of wrinkles
• Combat hyperpigmentation
• Intense moisture lock
• Advanced skin nourishment

Comprehensive Skin Benefits:

• Protects skin cells from environmental stressors
• Naturally slows the aging process
• Balances skin's moisture levels
• Promotes a clear, radiant complexion
• Supports skin's natural healing mechanisms

Application Recommendations:

• Apply 2-3 drops to clean, dry skin
• Gently pat and massage into face and neck
• Use morning and/or evening
• Can be used under makeup or moisturizer
• Ideal for daily and long-term skincare routine

Product Specifications:

• Volume: 30 ML
• Estimated Usage: Up to 2 months
• Storage: Cool, dry place
• Shelf Life: 12 months after opening

The Zena Oil Serum is more than a skincare product – it's a holistic approach to skin health, designed to empower you with confidence and a naturally radiant complexion.

Embrace the power of nature. Transform your skin. Reveal your true glow.

This Face Oil Serum is suitable for people with:

• Normal Skin
• Oily Skin
• Sensitive Skin
• Mature Skin

Can be used morning or evening. Can also be applied alongside your daily moisturizer.

1. Wash your face well & dry it.
2. Apply 2-3 drops of Zena Face Serum directly onto your cheeks and forehead.
3. Use your fingertips to gently smooth the serum over your face and neck with light tapping motions.
   
4. If you would like to use both a moisturizer and a face oil: We’d recommend applying serum before moisturizer. Wait about one to two minutes after applying Zena Oil serum before moving on to your moisturizer. This brief waiting period allows the serum to fully penetrate your skin, delivering its active ingredients directly to the target areas.
   

SHIPPING & RETURN POLICY

Please Allow UP TO 7 BUSINESS Days to Receive Your Order!

Normally orders are delivered within 3-8 business days but Depending on Demand and Flash Sales, some orders may be delayed a few more days than normal!

ORDER CANCELLATION POLICY

You may only cancel your order within 24 hours of placing the order. Upon cancelling your order, you will receive a full refund to your method of payment within 3 Business days. Items bought on sale are final and not eligible for cancellation.

PROCESSING TIME

ALL ORDERS TAKE 3-5 Days TO PROCESS before SHIPPING

If you place your order over the weekend your order processing time starts the following Monday-Tuesday.

SHIPPING TRANSIT TIMES

All standard shipping orders have a processing time of 3-4 business days in addition to the carrier transit times. International orders will be processed during the same time.

CUSTOMER RESPONSIBILITY

It is the customer’s responsibility to provide the correct shipping address at the time of checkout. Please check your address carefully before submitting your order. We cannot guarantee requests to update the shipping address will be processed. If your order was shipped to an inaccurate or invalid address we cannot reship or replace it until the item has been returned to our warehouse. You will be responsible for additional shipping costs if MUUOK reships your order.

LOST/MISSING DELIVERIES

If delivery has been confirmed for your package via the shipping carrier, we cannot send out a replacement/additional package once the delivery has been confirmed by the carrier. Please check for missing packages with the carrier and file a claim with the carrier before contacting us. Be sure to note your claim number upon contacting us. If your local or EU country delivery, has not arrived and tracking has not been updated within 15 days or more(Not delivered within 15 days) please contact us at care@muuok.com so that we can file a claim on your behalf and send a replacement to you. If your International delivery has not arrived and tracking has not been updated for 30 days, please reach out to us at care@muuok.com so that we can submit a claim to replace your order.

INACCURATE OR MISSING SHIPPING ADDRESSES

We are not responsible for missing or inaccurate shipping addresses. Once your order is placed you contact us to update details. We will do our best to update your details. If you place an order and the address is not accurate or complete, we cannot guarantee that it will be updated or fixed before it is shipped to you. MUUOK by omuok will not refund or replace items sent to inaccurate/incomplete addresses.

ESTIMATED SHIPPING TIMES

• Switzerland: 2-5 Business Days
• Europe: 5 – 10 Business Days

CUSTOMS AND IMPORT TAXES

Additional Fees & Taxes for International Orders outside of Switzerland

MUUOK by omuok is a Swiss-based company and is not responsible for any taxes, VAT, duties, or any additional fees charged by local economies for the orders. Buyers are responsible for any customs and import taxes that may apply. MUUOK by omuok is not responsible for Country Import fees or any delays due to customs.