FAQs
Frequently Asked Questions
Can I use MUUOK with other skin care products?
Yes MUUOK can be used with other skin care products.
Does MUUOK offer free shipping?
To learn more about our shipping policy click here
Do I need an account to make a purchase?
You do not need to create an account to purchase. You can use the guest-checkout option. However, we do suggest you to create an account. Creating an account makes it much easier to track orders, save shipping addresses, and many more added benefits. You can create an account on My Account Page to enjoy the added benefits of our catalog.
Is the checkout process secure?
Our online catalog uses SSL encryption to ensure a safe and secure checkout process. All of your personal and financial information will be safe when ordering from Us.
Where is my confirmation email?
All orders will result in a confirmation email being sent to the address on file. If you did not receive a confirmation email, please check your spam and bulk mail folders. Also, please ensure the email address we have on file is correct and accurate. If you are still having trouble you can always CONTACT US for assistance.
What is your return policy?
MUUOK is committed to providing our customers with the best possible experience when purchasing our products.
to learn more about our return policy click here
What if I have a question that wasn’t answered here?
Our team of customer service agents is ready and waiting to assist you with any questions you may have. Please contact us today for help.
