TERMES ET CONDITIONS

Last updated: December 05, 2024

Please read these Terms carefully before using the https://muuok.com website (the “Service”) operated by MUUOK (“us”, “we”, or “our”).

These general terms and conditions apply to the company MUUOK by omuok, Hasenbüelweg 18, 6300 Zug, Switzerland. These Terms and conditions apply to all products of MUUOK by omuok.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

PRICES

The prices in the shop are shown in CHF including VAT. The price does not include the costs for packaging and shipping. They are mentioned with the product and vary depending on the size and packaging effort of the product.

PAYMENT

Payment is possible with PayPal, MasterCard, Visa Card, or debit card.

SHIPMENT

Shipping usually takes place on the next working day after receipt of payment.

As soon as the money has been received, the goods will be sent via post (A-Post).

If the goods are sent by post without insurance, the risk of loss in the mail lies with the buyer.

Your goods will be sent by Swiss Post. Unless otherwise agreed, the goods will be sent by A-Post (Switzerland: parcel up to 2 kg A-Post CHF 10.00). For deliveries abroad, the postage depends on the country in question

TERMINATION OF THE ORDER

Cancellation is only possible before delivery.

Cancellation is also possible after delivery, but please contact us for clarification.

RETURN OF ORDER

A return is only possible if the Products remain unopened and there show no signs of use.

I accept returns of goods within 14 days without giving any reason. The Product must be unopened and in perfect condition. The purchase price will be refunded minus the shipping costs incurred.

Returned products must not show any signs of use.

APPLICATION OF LAW AND JURISDICTION

These General Terms and Conditions are governed by Swiss law, in particular the provisions of the Swiss Code of Obligations. The place of jurisdiction is Zug, ZG, unless the federal government provides otherwise.

CHANGES

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

CONTACT US

If you have any questions about these Terms, please contact us.